{"id":"AGY-FED-HEALTH-OTHER-067","kind":"context","level":"federal","jurisdiction":"United States (federal); Department of Veterans Affairs, Veterans Benefits Administration","state":"","metro":"","industry":"","agency":"FED-HEALTH-OTHER","eco":"","issuer":"Department of Veterans Affairs, Veterans Benefits Administration","authority":"38 U.S.C. 501, 7701 et seq.","instrument":"VA announcement of Mar. 31, 2020: VBA closed its 56 regional offices to the public Mar. 19, 2020; benefit briefings on military installations discontinued Mar. 30, 2020; services shifted to telephone and virtual channels","title":"VA expands virtual services to support Veterans amid regional office closures due to COVID-19 pandemic","dateIssued":"2020-03-31","effective":"2020-03-19 (office closures); 2020-03-30 (installation briefings)","end":"Regional offices reopened to the public in phases in 2021 [end date not verified]","startDate":"2020-03-19","endDate":"2021-09-30","quarters":["2020Q2","2020Q3","2020Q4","2021Q1","2021Q2","2021Q3"],"types":["CRT","TELE"],"addressees":["the public; veterans, claimants and representatives"],"clause":"Veterans continue to receive benefits and services after the U.S. Department of Veterans Affairs\u0027 (VA) Veterans Benefits Administration (VBA) temporarily closed its 56 regional offices to the public, March 19, in response to COVID-19.... Conducting examinations for disability benefits using tele-compensation and pension or \u0027tele-C\u0026P\u0027 exams.... Effective March 30, VA will discontinue VA benefit briefings and services on military installations for transitioning service members","enforcement":"Federal facility access control","functions":["CT agencies and public offices closed","CS client meetings (accredited representatives and law firms)","OF administration"],"notes":"Reached veterans\u0027 law firms, claims agents, C\u0026P examination contractors and vocational-rehabilitation providers.","sourceUrl":"https://www.va.gov/opa/pressrel/pressrelease.cfm?id=5408","snapshot":"","fileExists":true,"fileBytes":4784625,"grade":"primary","character":"context","description":"","collection":"AGY-FED-HEALTH-OTHER","url":"/library/AGY-FED-HEALTH-OTHER-067","exhibitUrl":"/exhibit/AGY-FED-HEALTH-OTHER-067","citation":"Department of Veterans Affairs, Veterans Benefits Administration, VA announcement of Mar. 31, 2020: VBA closed its 56 regional offices to the public Mar. 19, 2020; benefit briefings on military installations discontinued Mar. 30, 2020; services shifted to telephone and virtual channels (Ex. AGY-FED-HEALTH-OTHER-067)","stateName":"","related":[]}