{"id":"AGY-FED-HEALTH-OTHER-086","kind":"context","level":"federal","jurisdiction":"United States (federal); Social Security Administration","state":"","metro":"","industry":"","agency":"FED-HEALTH-OTHER","eco":"","issuer":"Social Security Administration (Andrew Saul, Commissioner; press release by Mark Hinkle, Acting Press Officer)","authority":"42 U.S.C. 902(a)(4)-(5) (Commissioner\u0027s authority over agency operations and facilities); 41 C.F.R. part 102-74 (federal facility access)","instrument":"Press release of Mar. 16, 2020: \u0027Effective March 17, 2020, Social Security Offices Will Only Offer Phone Service\u0027","title":"Effective March 17, 2020, Social Security Offices Will Only Offer Phone Service ** Online Services Remain Available **","dateIssued":"2020-03-16","effective":"2020-03-17","end":"2022-04-07 (in-person service restored; Ex. 087)","startDate":"2020-03-17","endDate":"2022-04-07","quarters":["2020Q2","2020Q3","2020Q4","2021Q1","2021Q2","2021Q3"],"types":["CRT","CLOSE","TELE"],"addressees":["the public; all local Social Security offices"],"clause":"All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve--older Americans and people with underlying medical conditions--and our employees during the Coronavirus (COVID-19) pandemic.","enforcement":"Federal facility access control; 41 C.F.R. 102-74.375","functions":["CT public offices closed","CS client meetings (disability representatives, payees, employers verifying SSNs)","HR hiring (Social Security number verification and card issuance delays)","CB claimants"],"notes":"Every local Social Security office in the United States was closed to walk-in service for 752 days; reached disability-representation firms, nursing homes and payees, employers needing original SSN cards for new hires, and the banks and lenders whose customers needed benefit verification.","sourceUrl":"https://www.ssa.gov/news/press/releases/2020/","snapshot":"http://web.archive.org/web/20200325140950/https://www.ssa.gov/news/press/releases/2020/","fileExists":true,"fileBytes":228824,"grade":"primary","character":"context","description":"","collection":"AGY-FED-HEALTH-OTHER","url":"/library/AGY-FED-HEALTH-OTHER-086","exhibitUrl":"/exhibit/AGY-FED-HEALTH-OTHER-086","citation":"Social Security Administration (Andrew Saul, Commissioner; press release by Mark Hinkle, Acting Press Officer), Press release of Mar. 16, 2020: \u0027Effective March 17, 2020, Social Security Offices Will Only Offer Phone Service\u0027 (Ex. AGY-FED-HEALTH-OTHER-086)","stateName":"","related":[]}