{"id":"AGY-LOCAL-DISTRICTS-AUTHORITIES-071","kind":"context","level":"city","jurisdiction":"City of Austin Utilities (Austin Energy; Austin Water), Texas (municipally owned utilities)","state":"TX","metro":"","industry":"","agency":"LOCAL-DISTRICTS-AUTHORITIES","eco":"","issuer":"City of Austin (Mayor Steve Adler; Austin Energy General Manager Jackie Sargent), under the Mayor\u0027s Declaration of Local Disaster of March 6, 2020 ratified by the City Council March 12, 2020","authority":"Tex. Gov\u0027t Code § 418.108; Tex. Util. Code § 40.051","instrument":"News release, \u0027City of Austin Utilities suspends disconnects amid COVID-19\u0027 (Mar. 13, 2020)","title":"Suspension of all utility disconnects for non-payment (electric, water, wastewater, solid waste)","dateIssued":"2020-03-13","effective":"2020-03-13","end":"Disconnections resumed in stages from Oct. 2021 (residential from 2022)","startDate":"2020-03-13","endDate":"2021-09-30","quarters":["2020Q2","2020Q3","2020Q4","2021Q1","2021Q2","2021Q3"],"types":["OTHER","EMER"],"addressees":["all City of Austin utility customers (about 500,000 electric accounts)","utility collections staff"],"clause":"The City of Austin is committed to the health and safety of the public and has suspended all utility disconnects for non-payment. On March 6, Mayor Adler made a Declaration of Local Disaster, allowing the City of Austin to take measures to reduce the possibility of exposure to COVID-19 and to promote the health and safety of all Austin residents. This declaration was ratified by Austin City Council on March 12. \u0027We put a process in place to prevent service disconnections and make it easy to get help with utility bills during this difficult time.\u0027","enforcement":"City action under the local disaster declaration","functions":["CB commercial customers","OP collections","SC collection contractors"],"notes":"","sourceUrl":"https://austinenergy.com/about/news/news-releases/2020/city-of-austin-suspends-utility-disconnects-amid-covid-19","snapshot":"https://web.archive.org/web/20221203/https://austinenergy.com/about/news/news-releases/2020/city-of-austin-suspends-utility-disconnects-amid-covid-19","fileExists":true,"fileBytes":451561,"grade":"primary","character":"context","description":"","collection":"AGY-LOCAL-DISTRICTS-AUTHORITIES","url":"/library/AGY-LOCAL-DISTRICTS-AUTHORITIES-071","exhibitUrl":"/exhibit/AGY-LOCAL-DISTRICTS-AUTHORITIES-071","citation":"City of Austin (Mayor Steve Adler; Austin Energy General Manager Jackie Sargent), under the Mayor\u0027s Declaration of Local Disaster of March 6, 2020 ratified by the City Council March 12, 2020, News release, \u0027City of Austin Utilities suspends disconnects amid COVID-19\u0027 (Mar. 13, 2020) (Ex. AGY-LOCAL-DISTRICTS-AUTHORITIES-071)","stateName":"Texas","related":[]}