{"id":"AGY-ST-HEALTH-BOARDS-003","kind":"order","level":"sector-regulator","jurisdiction":"Florida Department of Health, Office of the State Surgeon General; State level","state":"FL","metro":"","industry":"","agency":"ST-HEALTH-BOARDS","eco":"","issuer":"Scott A. Rivkees, M.D., State Surgeon General","authority":"Executive Order 20-52 § 4.B; Fla. Stat. § 252.36(5)(a)","instrument":"DOH Emergency Order 20-004","title":"In re: Suspension of Statutes, Rules and Orders, Made Necessary by COVID-19 (audio-only telephone telehealth for existing patients; controlled-substance renewals by telehealth for seven patient classes; medical-marijuana recertification by telehealth; Volunteer Health Care Provider Program)","dateIssued":"2020-03-31","effective":"2020-03-31","end":"","startDate":"2020-03-31","endDate":"2020-05-08","quarters":["2020Q2"],"types":["HC","OTHER"],"addressees":["authorized telehealth providers under § 456.47(1)(b)","controlled-substance prescribing practitioners","qualified physicians under § 381.986","Volunteer Health Care Provider Program providers"],"clause":"Section 2: For purposes of preparing for, responding to, and mitigating any effect of COVID-19, authorized health care practitioners under section 456.47(1)(b), Florida Statutes, that have clear and active licenses in the state of Florida may utilize audio-only telephone calls in providing health care services to existing patients. Prior to proceeding with audio-only telephone delivery of health care services, telehealth providers shall confirm that other telehealth methods are not available to the patient for treatment by documenting in the patient\u0027s medical record: 1) the steps taken to verify the patient\u0027s identity; 2) that the telehealth provider is able to currently utilize an available telehealth platform to provide treatment; 3) the name of the telehealth platform; and 4) confirmation that the health care practitioner asked the patient if a smart phone, tablet, desktop, or laptop computer is available for use. All other minimum practice requirements, scope of practice limitations, and standards of care shall still apply. This exception applies until May 8, 2020, unless extended by order of the State Surgeon General.","enforcement":"Fla. Stat. § 456.072(1)(q); § 252.50; documentation conditions are conditions of the waiver","functions":["TM telehealth (audio-only permitted, with mandatory documentation of four items in every record)","PR procedures and elective visits (physical examination replaced by telehealth for controlled-substance renewals in seven patient classes)","FD front desk and scheduling (identity-verification and platform documentation)","CB patients"],"notes":"Supersedes the chronic-pain renewal exception of DOH EO 20-002; the compelled documentation regime changed the intake and record-keeping function of every telehealth practice in Florida","sourceUrl":"http://www.flhealthsource.gov/pdf/DOH-EO-20-004.pdf","snapshot":"","fileExists":true,"fileBytes":272954,"grade":"primary","character":"","description":"","collection":"AGY-ST-HEALTH-BOARDS","url":"/library/AGY-ST-HEALTH-BOARDS-003","exhibitUrl":"/exhibit/AGY-ST-HEALTH-BOARDS-003","citation":"Scott A. Rivkees, M.D., State Surgeon General, DOH Emergency Order 20-004 (Mar. 31, 2020) (Ex. AGY-ST-HEALTH-BOARDS-003)","stateName":"Florida","related":["AGY-ST-HEALTH-BOARDS-002","AGY-ST-HEALTH-BOARDS-004","AGY-ST-HEALTH-BOARDS-005","AGY-ST-HEALTH-BOARDS-006","AGY-ST-HEALTH-BOARDS-007","AGY-ST-HEALTH-BOARDS-008","AGY-ST-HEALTH-BOARDS-009"]}