{"id":"AGY-ST-INSURANCE-BANKING-014","kind":"order","level":"sector-regulator","jurisdiction":"Texas; Texas Department of Insurance","state":"TX","metro":"","industry":"","agency":"ST-INSURANCE-BANKING","eco":"","issuer":"Commissioner of Insurance Kent Sullivan","authority":"Tex. Ins. Code § 542.059(b); Governor\u0027s suspension of March 20, 2020","instrument":"Commissioner\u0027s Bulletin # B-0007-20","title":"COVID-19: Claim-handling deadlines and premium payments","dateIssued":"2020-03-23","effective":"2020-03-23","end":"2021-09-20 (canceled and superseded by Bulletin B-0020-21, Ex. 022, for claims submitted on or after September 20, 2021)","startDate":"2020-03-23","endDate":"2021-09-20","quarters":["2020Q2","2020Q3","2020Q4","2021Q1","2021Q2","2021Q3"],"types":["OTHER"],"addressees":["all life, accident and health insurers, HMOs, agents, TPAs, utilization review agents, MEWAs","all property and casualty insurers including workers\u0027 compensation insurers","adjusters","premium finance companies"],"clause":"On March 20, 2020, Governor Greg Abbott suspended certain claim-handling deadlines imposed by law. Additionally, the Commissioner of Insurance has determined that the COVID-19 pandemic is a disaster under Texas Insurance Code Section 542.059(b)... Taken together, the Governor\u0027s suspension and the Commissioner\u0027s declaration have the effect of extending claim-handling deadlines imposed by the state\u0027s prompt payment laws for an additional 15 days to help carriers respond to the COVID-19 outbreak. This extension will be in effect until the Governor\u0027s suspension and Commissioner\u0027s declaration are lifted... TDI expects all carriers to work with policyholders who may experience financial hardships due to the COVID-19 outbreak. TDI encourages carriers to use grace periods for payments, temporary suspension of premium payments, payment plans, and other actions to allow continuing insurance coverage as appropriate.","enforcement":"Tex. Ins. Code ch. 542 (prompt payment), chs. 82, 84","functions":["IN insurers (claims handling, billing, cancellation)","CB policyholders (grace periods) and health care providers awaiting prompt payment","OP"],"notes":"In force on the first and last day of every claimable quarter;","sourceUrl":"https://www.tdi.texas.gov/bulletins/2020/B-0007-20.html","snapshot":"https://web.archive.org/web/20200329153621/https://www.tdi.texas.gov/bulletins/2020/B-0007-20.html","fileExists":true,"fileBytes":217231,"grade":"primary","character":"","description":"","collection":"AGY-ST-INSURANCE-BANKING","url":"/library/AGY-ST-INSURANCE-BANKING-014","exhibitUrl":"/exhibit/AGY-ST-INSURANCE-BANKING-014","citation":"Commissioner of Insurance Kent Sullivan, Commissioner\u0027s Bulletin # B-0007-20 (Mar. 23, 2020) (Ex. AGY-ST-INSURANCE-BANKING-014)","stateName":"Texas","related":["TX-042"]}