{"id":"AGY-ST-INSURANCE-BANKING-034","kind":"context","level":"sector-regulator","jurisdiction":"Maryland; Office of the Commissioner of Financial Regulation","state":"MD","metro":"","industry":"","agency":"ST-INSURANCE-BANKING","eco":"","issuer":"Commissioner of Financial Regulation","authority":"Md. Code, Fin. Inst. § 2-105; § 5-1002","instrument":"Industry Advisory of March 19, 2020","title":"Statement on Financial Institutions Working with Customers Affected by the Coronavirus and Regulatory Assistance","dateIssued":"2020-03-19","effective":"2020-03-19","end":"Not rescinded","startDate":"2020-03-19","endDate":"2021-09-30","quarters":["2020Q2","2020Q3","2020Q4","2021Q1","2021Q2","2021Q3"],"types":["CLOSE","EMP","OTHER"],"addressees":["all Maryland-chartered banks, credit unions and other financial institutions supervised by the OCFR"],"clause":"The OCFR understands that financial institutions may need to temporarily close a facility due to staffing challenges or to take precautionary measures. [Institutions may restrict] traffic within the lobby of a branch and provide services only through the drive-through lanes. The OCFR encourages financial institutions to reduce disruptions to their customers, provide alternative service options when practical, and reopen affected facilities when it is safe to do so. Please notify the OCFR of all temporary branch closure, lobby closures, and the use of drive-through only branch [operations].","enforcement":"Md. Code, Fin. Inst. § 5-1002 (branch closing notice); supervisory","functions":["BR branches and lobbies (closures and drive-through-only operation on notice)","AT drive-up and ATM","OP","WF staffing"],"notes":"Also announces examination adjustments \u0027making greater use of remote off-site reviews.\u0027","sourceUrl":"https://www.dllr.state.md.us/finance/advisories/advisory-affectedbycovid.pdf","snapshot":"","fileExists":true,"fileBytes":558249,"grade":"primary","character":"context","description":"","collection":"AGY-ST-INSURANCE-BANKING","url":"/library/AGY-ST-INSURANCE-BANKING-034","exhibitUrl":"/exhibit/AGY-ST-INSURANCE-BANKING-034","citation":"Commissioner of Financial Regulation, Industry Advisory of March 19, 2020 (Mar. 19, 2020) (Ex. AGY-ST-INSURANCE-BANKING-034)","stateName":"Maryland","related":["AGY-ST-INSURANCE-BANKING-035"]}