{"id":"NJ-104","kind":"order","level":"sector-regulator","jurisdiction":"New Jersey","state":"NJ","metro":"","industry":"","agency":"","eco":"","issuer":"Marlene Caride, Commissioner of Banking and Insurance","authority":"N.J.S.A. 17:11C-1 et seq. and related licensing acts administered by the Office of Consumer Finance","instrument":"Department of Banking and Insurance Bulletin No. 20-06","title":"No-action position regarding temporarily working from home due to COVID-19 (branch office licensure for mortgage lenders, brokers, loan originators, consumer lenders, servicers and debt adjusters); Annex A certification that no licensable activity be conducted in person with the public from the home location","dateIssued":"2020-03-19","effective":"2020-03-19","end":"Extended by Bulletin 20-26 (\u0022Extension of No Action Position Regarding Temporarily Working from Home Due to COVID-19\u0022), 2020; end date not verified","startDate":"2020-03-19","endDate":"2020-12-31","quarters":["2020Q2","2020Q3","2020Q4"],"types":["TELE","OTHER"],"addressees":["all licensed residential mortgage lenders, correspondent lenders, mortgage brokers, mortgage loan originators, loan processors and underwriters, debt adjusters, consumer lenders, sales finance companies, mortgage servicers and student loan servicers"],"clause":"\u0022This memorandum sets forth the Department\u0027s no-action position regarding licensure of certain branch office locations as a result of individuals who temporarily work from home during the COVID-19 outbreak.\u0022 Annex A (Certification of Location Suitability): \u00223. None of the New Jersey licensable activity will be conducted in person with members of the public from the home location, and no licensable activity will be conducted at a location other than a licensed location or the home location\u0022... \u00225. All physical business records are returned to the licensed branch office immediately upon the employee\u0027s return to the office or, if earlier, the revocation of the period of no action.\u0022","enforcement":"Licensure (Office of Consumer Finance); certification under oath","functions":["OF/OP mortgage and consumer-finance offices moved to home-based work under regulatory conditions","ML/CL lending operations (no in-person public activity from home locations)","HR supervision and records requirements"],"notes":"Financial services: the regulator\u0027s own instrument accommodating the telework EO 107 mandated two days later, on conditions that barred in-person customer contact at home locations.","sourceUrl":"https://www.nj.gov/dobi/bulletins/blt20_06.pdf","snapshot":"","fileExists":true,"fileBytes":265847,"grade":"primary","character":"","description":"","collection":"NJ","url":"/library/NJ-104","exhibitUrl":"/exhibit/NJ-104","citation":"Marlene Caride, Commissioner of Banking and Insurance, Department of Banking and Insurance Bulletin No. 20-06 (Mar. 19, 2020) (Ex. NJ-104)","stateName":"New Jersey","related":["NJ-103","NJ-105","NJ-106"]}