{"id":"SEC-13-003","kind":"order","level":"federal","jurisdiction":"United States","state":"","metro":"","industry":"13","agency":"","eco":"","issuer":"Federal Reserve Board, CFPB, FDIC, NCUA, OCC and Conference of State Bank Supervisors","authority":"Supervisory statement","instrument":"Joint press release: Agencies encourage financial institutions to meet financial needs of customers and members affected by coronavirus","title":"Agencies encourage financial institutions to meet financial needs of customers and members affected by coronavirus","dateIssued":"2020-03-09","effective":"2020-03-09","end":"n/a","startDate":"2020-03-09","endDate":"2021-09-30","quarters":["2020Q2","2020Q3","2020Q4","2021Q1","2021Q2","2021Q3"],"types":["OTHER"],"addressees":["financial institutions"],"clause":"Regulators note that financial institutions should work constructively with borrowers and other customers in affected communities. Prudent efforts that are consistent with safe and sound lending practices should not be subject to examiner criticism.... In cases in which operational challenges persist, regulators will expedite, as appropriate, any request to provide more convenient availability of services in affected communities.","enforcement":"Supervisory; guidance","functions":["SV","BL","CL","BR"],"notes":"","sourceUrl":"https://www.federalreserve.gov/newsevents/pressreleases/bcreg20200309a.htm","snapshot":"https://web.archive.org/web/20200310152929/https://www.federalreserve.gov/newsevents/pressreleases/bcreg20200309a.htm","fileExists":true,"fileBytes":145491,"grade":"primary","character":"","description":"","collection":"SEC-13","url":"/library/SEC-13-003","exhibitUrl":"/exhibit/SEC-13-003","citation":"Federal Reserve Board, CFPB, FDIC, NCUA, OCC and Conference of State Bank Supervisors, Joint press release: Agencies encourage financial institutions to meet financial needs of customers and members affected by coronavirus (Mar. 9, 2020) (Ex. SEC-13-003)","stateName":"","related":[]}