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Ex. AGY-FED-FINANCIAL-004 Context (guidance or announcement) Primary source read

OCC Bulletin 2020-15

Pandemic Planning: Working With Customers Affected by Coronavirus and Regulatory Assistance

Office of the Comptroller of the Currency · United States; Office of the Comptroller of the Currency (federal) (Federal)

The COVID Project
Context, not an order

This record is guidance or an announcement kept for context. It is not counted among the orders in force.

The record

Jurisdiction
United States; Office of the Comptroller of the Currency (federal)
Level
Federal
Authority
12 U.S.C. § 93a; 12 U.S.C. § 1831r-1 (branch-closing notice); 12 C.F.R. § 7.3000
Issued
2020-03-13 Mar. 13, 2020
Effective
2020-03-13
End
Not rescinded within the period (read as 2021-09-30)
In force
Mar. 13, 2020 to Sept. 30, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
Limitation types
Business closureOther
Addressees
  • Chief Executive Officers of All National Banks, Federal Savings Associations, and Federal Branches and Agencies
Functions reached
  • BR branches and lobbies (temporary closure and reduced access)
  • AT ATM and drive-up (increased withdrawal limits as alternative service)
  • SV loan restructuring
  • OP examinations off-site
  • CB
Character
context
Collection
Federal financial regulators AGY-FED-FINANCIAL

Operative words

The OCC understands that banks may need to temporarily close or otherwise reduce access to a facility because of staffing challenges or to take precautionary measures. The OCC encourages banks to reduce disruptions to their customers, provide alternative service options when practical, and reopen affected facilities when it is safe to do so. Affected banks are encouraged to notify their OCC supervisory office and their customers of temporary closure of a bank's facilities and the availability of any alternative service options as soon as practical.

Enforcement

Supervisory bulletin; 12 U.S.C. § 1818; the OCC also stated it 'will work with affected banks to reduce burden when scheduling examinations or inspections, including making greater use of off-site reviews'

Notes

The federal recognition, on the day of the national emergency, that national bank facilities would close or reduce access; branch-closure notice requirements of 12 U.S.C. § 1831r-1 apply to permanent closings, and the bulletin treats pandemic closures as temporary closures requiring notification only

Retrieval note

Live OCC URL now returns 404; rendered from the March 27, 2020 Wayback capture. Cite it as context and cite the underlying order, statute or emergency rule it describes as the instrument. (Bulletins whose operative text imposes a mandatory duty on licensees under the regulator's own authority are excluded from this downgrade and listed separately for review.)).