VA announcement of Mar. 31, 2020: VBA closed its 56 regional offices to the public Mar. 19, 2020; benefit briefings on military installations discontinued Mar. 30, 2020; services shifted to telephone and virtual channels

The record

Jurisdiction

United States (federal); Department of Veterans Affairs, Veterans Benefits Administration

Level

Federal

Authority

38 U.S.C. 501, 7701 et seq.

Issued

2020-03-31 Mar. 31, 2020

Effective

2020-03-19 (office closures); 2020-03-30 (installation briefings) (read as 2020-03-19)

End

Regional offices reopened to the public in phases in 2021 [end date not verified] (read as 2021-09-30)

In force

Mar. 19, 2020 to Sept. 30, 2021

Quarters

2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3

2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3

Limitation types

Telework mandateCourts and public offices

Addressees

• the public; veterans, claimants and representatives

Functions reached

• CT agencies and public offices closed
• CS client meetings (accredited representatives and law firms)
• OF administration

Character

context

Collection

Other federal health agencies AGY-FED-HEALTH-OTHER

Operative words

Veterans continue to receive benefits and services after the U.S. Department of Veterans Affairs' (VA) Veterans Benefits Administration (VBA) temporarily closed its 56 regional offices to the public, March 19, in response to COVID-19.... Conducting examinations for disability benefits using tele-compensation and pension or 'tele-C&P' exams.... Effective March 30, VA will discontinue VA benefit briefings and services on military installations for transitioning service members

Enforcement

Notes