The COVID Project
Context, not an orderThis record is guidance or an announcement kept for context. It is not counted among the orders in force.
The record
- Jurisdiction
- Los Angeles Department of Water and Power (City of Los Angeles), California (municipal utility) · California
- Level
- City
- Authority
- L.A. City Charter § 676; L.A. Admin. Code § 8.27
- Issued
- 2020-03-24 Mar. 24, 2020
- Effective
- 2020-03-23
- End
- Extended by the Board to March 31, 2022 (Ex. 062) (read as 2022-03-31)
- In force
- Mar. 23, 2020 to Mar. 31, 2022
- Quarters
- 2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
- Limitation types
- Emergency declarationOther
- Addressees
- residential and commercial customers (about 1.5 million power and 680,000 water accounts)
- LADWP collections staff
- Functions reached
- CB
- OP collections
- SC collection contractors
- Character
- context
- Collection
- Local districts and authorities AGY-LOCAL-DISTRICTS-AUTHORITIES
Operative words
As Mayor Eric Garcetti announced yesterday evening, to help our customers get through any financial hardships that may occur as a result of the Coronavirus/COVID-19 pandemic, LADWP has deferred disconnections for non-payment during this crisis. Customers who receive a disconnect notice should disregard the letter and not panic. While letters may still be sent out as our systems catch up with this emergency, the City will not shut off water or power to residents of Los Angeles during the local emergency.
Enforcement
Utility service rule under the Mayor's emergency authority
Notes
The largest municipal utility in the United States.