Skip to content
The COVID Project
  1. Library
  2. State insurance and banking regulators
  3. AGY-ST-INSURANCE-BANKING-034

Ex. AGY-ST-INSURANCE-BANKING-034 Context (guidance or announcement) Primary source read

Industry Advisory of March 19, 2020

Statement on Financial Institutions Working with Customers Affected by the Coronavirus and Regulatory Assistance

Commissioner of Financial Regulation · Maryland; Office of the Commissioner of Financial Regulation (Sector regulator)

The COVID Project
Context, not an order

This record is guidance or an announcement kept for context. It is not counted among the orders in force.

The record

Jurisdiction
Maryland; Office of the Commissioner of Financial Regulation · Maryland
Level
Sector regulator
Authority
Md. Code, Fin. Inst. § 2-105; § 5-1002
Issued
2020-03-19 Mar. 19, 2020
Effective
2020-03-19
End
Not rescinded (read as 2021-09-30)
In force
Mar. 19, 2020 to Sept. 30, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
Limitation types
Business closureWorkplace rulesOther
Addressees
  • all Maryland-chartered banks, credit unions and other financial institutions supervised by the OCFR
Functions reached
  • BR branches and lobbies (closures and drive-through-only operation on notice)
  • AT drive-up and ATM
  • OP
  • WF staffing
Character
context
Collection
State insurance and banking regulators AGY-ST-INSURANCE-BANKING

Operative words

The OCFR understands that financial institutions may need to temporarily close a facility due to staffing challenges or to take precautionary measures. [Institutions may restrict] traffic within the lobby of a branch and provide services only through the drive-through lanes. The OCFR encourages financial institutions to reduce disruptions to their customers, provide alternative service options when practical, and reopen affected facilities when it is safe to do so. Please notify the OCFR of all temporary branch closure, lobby closures, and the use of drive-through only branch [operations].

Enforcement

Md. Code, Fin. Inst. § 5-1002 (branch closing notice); supervisory

Notes

Also announces examination adjustments 'making greater use of remote off-site reviews.'