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Ex. AGY-ST-UTILITIES-HOUSING-AG-002 Order Primary source read

Order, Case No. 2020-00085 (September 21, 2020)

Order lifting the moratorium on disconnections for nonpayment beginning October 20, 2020, continuing the residential late-fee moratorium to December 31, 2020, and mandating default payment plans of six months to two years for arrearages accrued March 16 to October 1, 2020

Kentucky Public Service Commission · Kentucky (State public utility commission) (Sector regulator)

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The COVID Project

The record

Jurisdiction
Kentucky (State public utility commission) · Kentucky
Level
Sector regulator
Authority
KRS 278.030, 278.040(1)-(2)
Issued
2020-09-21 Sept. 21, 2020
Effective
2020-09-21; disconnections for nonpayment permitted beginning 2020-10-20 subject to the order's conditions (read as 2020-09-21)
End
Residential late-fee moratorium ended December 31, 2020; payment-plan obligations ran for the plan terms (six months to two years from October 2020) (read as 2020-12-31)
In force
Sept. 21, 2020 to Dec. 31, 2020
Quarters
2020 Q32020 Q42021 Q12021 Q2
Limitation types
Other
Addressees
  • all Commission-jurisdictional electric, gas, water and sewer utilities
Functions reached
  • OP billing and collections (mandatory default payment plans; no residential late fees to Dec. 31, 2020)
  • CB customer base (arrearages of March 16-October 1, 2020 spread over 6-24 months)
  • SV disconnection work resumed only from Oct. 20, 2020 under conditions
  • OF customer-contact obligations
Collection
State utilities, housing and agriculture agencies AGY-ST-UTILITIES-HOUSING-AG

Operative words

IT IS THEREFORE ORDERED that:... 2. Utilities shall create payment plans of arrearages of no less than six months and no longer than two years in duration for all customers who have accumulated arrearages from service rendered on or after March 16, 2020, and before October 1, 2020. Regardless of the length of the payment plan, default payment plans shall only require the customer to pay a fixed, equal installment over the term of the plan. 3. Utilities shall make all reasonable efforts to contact the customers who have received default payment plans.... 6. A utility shall not be permitted to deviate from its tariffs, particularly regarding disconnections, unless permitted herein or by a subsequent Commission Order.

Enforcement

KRS 278.990; the order states that 'the moratorium on disconnections for nonpayment will be lifted beginning October 20, 2020' subject to the conditions and continues 'the moratorium on the assessment of late payment charges for residential customers only... until December 31, 2020'

Notes

The order recites that the March 16 order 'directed utilities to temporarily cease disconnections for nonpayment, waive all late payment charges, and urged utilities to offer lenient payment plans,' that the Commission conducted discovery on 30 utilities and water districts, and that 'a historic number of individuals are nevertheless, for a variety of reasons, confined primarily to their homes.'

Retrieval note

Text layer partly garbled in places; the ordering paragraphs at pp. 17-19 read cleanly.

A record of The COVID Project. The instrument's text is the source's; the summary fields are The COVID Project's reading of it. Not legal advice.