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Ex. DUT-CO-011 Standing duty Primary source read

Memorandum to Entities Regulated by the Consumer Credit Unit, RE: COVID-19 (Mar. 20, 2020)

Memorandum re COVID-19: employees working remotely; applications and notification filings

Colorado Attorney General, Department of Law, Consumer Protection Section, Consumer Credit Unit (Martha Fulford, Administrator of the Uniform Consumer Credit Code) · Colorado (State)

The COVID Project

The record

Jurisdiction
Colorado
Level
State
Authority
C.R.S. §§ 5-2-302, 5-16-119(6), 5-19-206, 5-20-106(9) (licensed-location requirements); CDC and CDPHE recommendations (recited)
Issued
2020-03-20 Mar. 20, 2020
Effective
2020-03-20, 'during the pendency of the COVID-19 outbreak'; 'may be amended, revised, or extended at any time' (read as 2020-03-20)
End
Not stated (read as 2021-09-30)
In force
Mar. 20, 2020 to Sept. 30, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
Limitation types
Telework mandateOperating condition
Addressees
  • specified businesses (entities licensed, registered or filing notification with the Consumer Credit Unit)
Character
guidance incorporated
Collection
Standing duties: Colorado DUT-CO

Operative words

The Administrator does not intend to take an administrative, disciplinary, or enforcement action for such activities, so long as the following criteria are met:... 6. The individual ceases conducting the activity from the home location as soon as reasonably possible, consistent with recommendations from the CDC, CDPHE, and applicable state health departments.

Penalty

None imposed; the instrument is a conditional non-enforcement position ('does not intend to take an administrative, disciplinary, or enforcement action... so long as the following criteria are met'); it 'does not constitute a statutory or regulatory exemption from licensure'

What it required

A State licensing regulator conditioned its forbearance from enforcing statutory licensed-location requirements against supervised lenders, collection agencies, debt-management providers and student-loan servicers whose employees worked from home on six conditions, including no in-person public contact at the home, reasonable supervision and data safeguards, and return to the office consistent with CDC and CDPHE recommendations; collection agencies keeping a public office were permitted to impose 'reasonable protections consistent with guidance from the CDC and CDPHE'.

Retrieval note

Recorded exactly as a recommendation-conditioned forbearance, not as a duty: the verbs are 'does not intend', 'so long as', 'are advised', 'strongly encouraged'. Its value is as a sector regulator's contemporaneous recognition (Mar. 20, 2020) that licensees 'may be required, or wish, to work from home to avoid further spread of the outbreak' and that the return to licensed offices was to track CDC and CDPHE recommendations. Relevant to IND financial services (telework of licensed staff).