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Ex. HI-071 Order Primary source read

Commissioner's Memorandum 2020-3I, Request Regarding Policyholders Affected by COVID-19

Insurance Commissioner's Memorandum 2020-3I to all admitted and non-admitted insurers (grace periods, no cancellation for non-payment, waived late fees, extended inspection and exam deadlines)

Hawaii Insurance Commissioner Colin M. Hayashida, Insurance Division, Department of Commerce and Consumer Affairs · Hawaii (Sector regulator)

The COVID Project

The record

Jurisdiction
Hawaii
Level
Sector regulator
Authority
HRS ch. 431
Issued
2020-03-27 Mar. 27, 2020
Effective
2020-03-27
End
'for a period of 60 days after this health emergency has passed, or as long as reasonably practical' (read as 2021-09-30)
In force
Mar. 27, 2020 to Sept. 30, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
Limitation types
Other
Addressees
  • all admitted and non-admitted insurers offering policies in Hawaii, all lines
Functions reached
  • IN insurance premium collection, cancellation and underwriting inspections
  • CB policyholders
Collection
Hawaii HI

Operative words

The Insurance Commissioner encourages insurers to work with their insureds to ensure coverage continues during this time, policies do not lapse, and to consider the following: 1. Refrain from cancelling or non-renewing policies due to non-payment during this time of hardship and to grant a grace period for premium payments to be made; 2. Work with insureds on a structured payment plan for late premium payments; 3. Waive late fees and penalties; 4. Extend timeframes to complete property and automobile inspections or undergo medical examinations; and 5. Continue working with insureds for a period of 60 days after this health emergency has passed

Enforcement

Regulator's memorandum to licensees (hortatory; the Commissioner's Apr. 27, 2020 memorandum treats compliance as outside HRS ch. 431 art. 13 unfair-trade-practice enforcement)

Notes

Recites that 'Business will have substantially reduced revenue, employees will have reduced hours and may lose their jobs'

Retrieval note

The Division's memorandum is a request, not a rule; state it as such.