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Ex. MET-CMH-032 Order Confirmed from a secondary source

COTA fare suspension and rear-door boarding (Mar. 19, 2020) and focused service reductions (Mar. 16-23, 2020), as described in COTA's release 'COTA will return to fares beginning January 11' (Dec. 2020)

COTA Will Return to Fares Beginning January 11

Central Ohio Transit Authority · COTA service area (Franklin County and portions of adjoining counties) (Sector regulator)

The COVID Project

The record

Jurisdiction
COTA service area (Franklin County and portions of adjoining counties) · Columbus · Ohio
Level
Sector regulator
Authority
R.C. 306.35; COTA Board of Trustees and management authority over fares, boarding and service
Issued
2020-03-19 Mar. 19, 2020
Effective
2020-03-19 (fare suspension and rear-door boarding); service reductions Mar. 16, 20 and 23, 2020; Essential Travel Only policy Apr. 3, 2020 (read as 2020-03-19)
End
2021-01-11 (fares resumed); rider caps and boarding rules relaxed during 2020-21 (read as 2021-01-11)
In force
Mar. 19, 2020 to Jan. 11, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q1
Limitation types
Capacity limitTravel and quarantineOther
Addressees
  • transit customers
  • employers whose workers commute by transit
  • COTA operators
Functions reached
  • WF workforce commuting (reduced routes, suspended rush-hour and AirConnect lines, 20-rider cap, essential travel only)
  • TV airport and downtown travel
  • CB customers
Collection
Columbus MET-CMH

Operative words

COTA temporarily suspended fares in March when transit vehicles began requiring rear-door boarding.... 'This allowed us to have customers board from the rear of the vehicle while we took time and care to implement new state-of-the art sanitization protocol and protective equipment, and educate the community on the role they can play in wearing proper protective face coverings.'... Employees or students who have transit service paid for by an employer/school will resume using their previous smartphone app or employment/student I.D. card on Jan. 11.

Enforcement

Transit authority operating rules

Notes

COTA's Mar. 22, 2020 schedule announcement (reported by WCMH-TV): rush-hour lines 41, 42, 44, 52 suspended; crosstown lines 21-25 and 31-35 at reduced frequency; AirConnect and Night Owl suspended; lines 13, 43, 45, 46, 51, 61, 71, 72, 73, 74 reduced; 'During the stay-at-home order, public transportation is for essential use only.' COTA's undated 2020 mask release adds the Apr. 3, 2020 Essential Travel Only policy and the 20-rider cap.

Retrieval note

Agency release (December 2020; the page is undated on the current site but states that new passes were available from Dec. 14 and fares resumed Jan. 11, 2021).