Skip to content
The COVID Project
  1. Library
  2. Financial Services
  3. SEC-13-003

Ex. SEC-13-003 Order Primary source read

Joint press release: Agencies encourage financial institutions to meet financial needs of customers and members affected by coronavirus

Agencies encourage financial institutions to meet financial needs of customers and members affected by coronavirus

Federal Reserve Board, CFPB, FDIC, NCUA, OCC and Conference of State Bank Supervisors · United States (Federal)

The COVID Project

The record

Jurisdiction
United States
Level
Federal
Authority
Supervisory statement
Issued
2020-03-09 Mar. 9, 2020
Effective
2020-03-09
End
n/a (read as 2021-09-30)
In force
Mar. 9, 2020 to Sept. 30, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
Limitation types
Other
Addressees
  • financial institutions
Functions reached
  • SV
  • BL
  • CL
  • BR
Collection
Financial Services SEC-13

Operative words

Regulators note that financial institutions should work constructively with borrowers and other customers in affected communities. Prudent efforts that are consistent with safe and sound lending practices should not be subject to examiner criticism.... In cases in which operational challenges persist, regulators will expedite, as appropriate, any request to provide more convenient availability of services in affected communities.

Enforcement

Supervisory; guidance