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  3. AGY-LOCAL-DISTRICTS-AUTHORITIES-071

Ex. AGY-LOCAL-DISTRICTS-AUTHORITIES-071 Context (guidance or announcement) Primary source read

News release, 'City of Austin Utilities suspends disconnects amid COVID-19' (Mar. 13, 2020)

Suspension of all utility disconnects for non-payment (electric, water, wastewater, solid waste)

City of Austin (Mayor Steve Adler; Austin Energy General Manager Jackie Sargent), under the Mayor's Declaration of Local Disaster of March 6, 2020 ratified by the City Council March 12, 2020 · City of Austin Utilities (Austin Energy; Austin Water), Texas (municipally owned utilities) (City)

The COVID Project
Context, not an order

This record is guidance or an announcement kept for context. It is not counted among the orders in force.

The record

Jurisdiction
City of Austin Utilities (Austin Energy; Austin Water), Texas (municipally owned utilities) · Texas
Level
City
Authority
Tex. Gov't Code § 418.108; Tex. Util. Code § 40.051
Issued
2020-03-13 Mar. 13, 2020
Effective
2020-03-13
End
Disconnections resumed in stages from Oct. 2021 (residential from 2022) (read as 2021-09-30)
In force
Mar. 13, 2020 to Sept. 30, 2021
Quarters
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
Limitation types
Emergency declarationOther
Addressees
  • all City of Austin utility customers (about 500,000 electric accounts)
  • utility collections staff
Functions reached
  • CB commercial customers
  • OP collections
  • SC collection contractors
Character
context
Collection
Local districts and authorities AGY-LOCAL-DISTRICTS-AUTHORITIES

Operative words

The City of Austin is committed to the health and safety of the public and has suspended all utility disconnects for non-payment. On March 6, Mayor Adler made a Declaration of Local Disaster, allowing the City of Austin to take measures to reduce the possibility of exposure to COVID-19 and to promote the health and safety of all Austin residents. This declaration was ratified by Austin City Council on March 12. 'We put a process in place to prevent service disconnections and make it easy to get help with utility bills during this difficult time.'

Enforcement

City action under the local disaster declaration

Retrieval note

Rendered locally from the Wayback capture of Dec. 3, 2022 of the utility's 2020 release.